The Rendezvous Experience COVID-SAFE Plan

The  Rendezvous Experience COVID-SAFE Plan

In response to COVID 19 social distancing requirements and following SA Government policies and regulations The Rendezvous Experience venue staff is aware of current infection control and precautionary measures as recommended by health authorities agrees to comply with general and specific obligations under current Emergency Management Directions.

The Rendezvous Experience COVID-SAFE Plan has been developed. A copy of business’ full COVID-Safe Plan is available on-site.

Physical distancing

  • Consider venue layout and move tables and seating to comply with physical distancing (1.5m separation) and density requirements (1 person per 4 square metres).
  • Dedicate separate bathroom facilities for each separate room or area of a venue, where possible. Install signage to make members of the public aware of which bathroom to use.
  • Dedicate separate entry and exit doors from separate rooms, and pathways to encourage “one-way traffic” where possible.
  • Minimise mixing between separate rooms or groups of people as much as possible.
  • Display signage at the venue entrance to instruct members of the public (and staff) not to enter if they are unwell or have COVID-19 symptoms.
  • Encourage contactless payments to be used where possible.
  • Encourage online bookings, reservations and pre-ordering where practical.
  • Monitor compliance with physical distancing requirements, with particular regard to areas where members of the public might congregate.
  • Consider limiting the duration of the activity where possible.
  • Encourage and support downloading of COVID-Safe App.


  • Conduct frequent environmental cleaning and disinfection especially of touch-points (door handles, push plates including bathroom, EFTPOS facilities, counters, table tops, backs of chairs, food preparation areas etc).
  • Frequency of cleaning will be determined by the turn-over of patrons – the more patrons over a period of time, the more cleaning required.
  • Clean bathrooms more frequently than lower traffic areas, especially taps, door handles and other frequently touched points.
  • Ensure bathrooms have soap and running water for handwashing.
  • Provide disposable paper towels or hand dryers.
  • Provide hand sanitiser on entry and exit of the premises.
  • Consider installing signage on hand hygiene and cough etiquette.


  • This COVID-Safe Plan issued on 28/08/2020
  • Staff must stay home if they are sick, and go home immediately if they become unwell. Unwell staff with COVID-19 compatible symptoms should be tested for COVID-19 and remain in isolation until they receive a result. They can return to work once a test is negative and their acute symptoms have resolved.
  • Minimise unnecessary contact between staff. Consider dividing staff into fixed teams or shifts that do not crossover to reduce the risk of transmission.
  • Consider minimise contact between staff and site visitors such as delivery personnel.
  • Consider if staff need any additional training to be able to implement your COVID-Safe Plan. Ready for business
  • Print and display SA Health COVID-Safe materials (such as signage/posters on hygiene, physical distancing).
  • Ensure all staff are aware of this plan and the requirements that are relevant to them.
  • Review obligations under existing legislation which will continue to apply.
  • Check that COVID-19 safety measures are risk assessed to ensure that any implemented do not create safety or security risks.

Response planning

  • Ensure business staff have a basic understanding of how to respond to a case of COVID-19 at the workplace.
  • A brief, step-by-step summary of actions to take is:
  1. Keep others away from the confirmed or suspected case. Talk to and assess the person concerned; if they need urgent medical help, call 000 immediately.
  2. If the person is at the premises when symptoms emerge, assess the situation and risks. Talk to the person about your concerns and next steps, and seek government health advice.
  3. If well enough, ask the person to go home, and seek medical advice and testing for COVID-19, and self-quarantine until a result is returned. Ensure the person has safe transport to get home; if not, we may need to arrange for a taxi.
  4. Close the premises, ask all patrons and unnecessary staff to leave and arrange for a full environmental and disinfection clean (refer to 6). Open doors and windows to increase airflow.
  5. Notify SA Health via to ensure they can trace any contacts of this person and contain the spread. SA Health may ask for any attendance records the business may have kept to assist with this.
  6. SA Health will assess whether other staff, patrons or contractors may have been exposed to COVID-19, and direct them to self-quarantine at home. Note: this may include business staff; as such, it is recommended to have contingency plans in place.

Update COVID-Safe Plan when required, for example, when restrictions ease further at Step 3.


Ceremonies – physical distancing

  • Advise participants to avoid physical closeness (hugging, kissing, hand-shaking) where possible (except between immediate family members).
  • Choirs and other singing groups must be physically distanced as much as possible (because of increased droplet spread during these activities).
  • Establish layout/seating arrangements to ensure physical distancing.
  • Ceremony arrangements must follow 1.5 m physical distancing.